What are your customers NOT telling you?

Hello!

I’m Dave Loomis

My goal is to inspire with a simple message:

When we shift our mindset to helping others succeed, we succeed as a result.

EXPERT INTERVIEWER

AUTHOR

STRATEGIST

SPEAKER

We work with B2B companies – large and small, professional services, software, non-profits and associations.

Our Loomis Marketing Process has three main steps:

REVEAL

Uncover what your customers aren’t telling you.

How do they perceive you, your company, and your people? Why did they really decide to buy from you? Why do they stick with you? What are their challenges and how can you add more value?

REFOCUS

Use what customers share to improve how you go to market.

Emphasize what they most appreciate about you. Use the words they use. Create more meaningful copy, connections, and content. In short, become a brand that builds even more loyalty.

REALIZE

Link customer understanding to what really counts – sales.

Connect more authentically with the highest priority targets. Deliver messages that resonate and generate more leads. By helping customers reach their objectives, you’ll surpass your own.

See your business through your customers’ eyes and turn insight into growth.

Explore Our Services

How Can Loomis Marketing Be of Service?

When you’re ready to see your customers more clearly, let’s start a conversation!

Read Our Insights

Speaking Engagements

“Loomis Marketing isn’t just another “plug-and-play” marketing firm. What sets it apart is Dave. He brings a rare combination of deep marketing expertise and broad business experience that allows him to quickly become a seamless extension of any team. He doesn’t just observe, he immerses yourself in the business, uncovers meaningful insights, and translates them into strategies that carry real weight. That credibility, grounded in both skill and empathy, is what makes Dave’s recommendations so powerful.”

Sunny Sanyal, Founder, Split Pine Group

"The value of working with Dave Loomis has always been his personal touch and the fact that his view of VOC connects directly with our human centered design system. He takes the time to ask the right question and push clients to look objectively at themselves. Working with Loomis Marketing helped Balance take an objective look at itself and get out of our own heads. They were able to distill our true value to our clients by interviewing not only clients but our team members as well. This led Balance to refocus its efforts on what our clients truly find valuable. Working with Dave is amazing. He’s completely approachable and disarming in such a way that it makes it easy to open up and share the information you need to get your work done. He balances this approachability with his extensive experience and high qualifications and professional credibility."

Rene Polin, Founder and CEO, Balance Innovation

“Loomis Marketing was an absolute pleasure to work with. From our very first meeting, Dave was fully engaged and made us feel like we were his top priority. He offered meaningful insights at every stage of the process and was consistently aligned with our goals and objectives. We were also working under a tight timeframe, and Loomis Marketing established a clear timeline that we stuck to—ultimately launching our PR strategy on time and under budget. The experience was seamless from start to finish. Loomis Marketing is collaborative, strategic, and genuinely invested in its clients’ success.”

David St. Pierre, CEO, Legacy RHM Capital

"In short, Loomis Marketing provides horsepower where most businesses are underpowered. Through a proven methodology, especially in VOC work, Dave uncovers insights that go beyond surface-level data. Sometimes it’s the validation leadership needs; other times it’s a discovery they didn’t expect. Either way, Dave presents findings with clarity and then collaborates effectively across all levels of the organization to put solutions into motion. On top of that, his disciplined project management ensures that even the most complex, long-term initiatives are executed with precision. Dave is one of the most genuine people you’ll ever meet, and after nearly 20 years of working together, I’m proud to call him a dear friend. Professionally, he’s far more than a “marketing guru.” He’s dependable, insightful, and remarkably talented... someone you can trust without hesitation to deliver on every commitment. Working with Dave means working with a true partner who combines expertise with integrity.”

Sunny Sanyal, Founder, Split Pine Group

“Humble, great listener, smart, practical, detail oriented, action oriented. Dave plugs gaps on our internal marketing team and delivers results quickly and efficiently. The voice of the customer work he has done for us has proven to be invaluable at giving our customers a platform to express their honest feedback. For one client, they were able to openly express their concerns about our team’s performance. Knowing that information early gave us a chance to pivot the account and it is now in a great place. Simple, easy, a true pleasure. I would recommend Dave to anyone looking for someone to support their marketing team/efforts.”

Deb Donley – Founder and Chief Relationship Officer, Vocon

“Your customers won’t always tell you everything. It’s worth it to bring in a neutral third party to better understand the existing relationship, as well as opportunities for improvement and the areas of your brand that are unique to you. If you’re serious about getting into a new market (or launching a product) it’s worth it to have a neutral third party interview prospects and potential customers to gain a deeper understanding, which can lead to faster product deployment, market penetration, and ultimately, shortening the learning curve to ROI. Being trained in understanding customers and market research, Dave Loomis can hear and see things that your team may not. Loomis can also pick up on themes and trends that your team may miss. Every single one of my clients that has worked with Dave has learned something new about their customers or markets that they did not know or would not have known otherwise. I can hand a client off to Dave with confidence.”

Michelle Miller, Founder, Creativate Agency

“Like any well run business, a strategic plan is a North Star especially in today’s world of digital media. Its complicated, changing at the speed of light and working with Loomis keeps the focus in the right place-the clients who need your services. Who are we trying to reach and what do we want to say? Adding Value? Creating a working map for all parties involved ensuring execution is effective and results driven. What’s it like to work with Dave? He’s nuts for flywheels. Always organized, on time with deliverables and innovative insightful thinking. He’s a TEN! Blue Ribbon and gold medal.”

Kathy Goss, CEO, Lake View Cemetery

“Dave doesn’t simply act as a consultant - he becomes part of the team. He was focused on learning the nuances of our business so that he could return the best possible deliverable. Loomis Marketing understands their clients’ needs so they deliver without wasted time and effort. It’s not about counting hours. It’s about delivering the project. Dave is great partner who truly approaches his role with the goal of making my job easier. Not only is he excellent at what he does, he’s also an all around good dude.”

David Fischmer, Director of Marketing, Rotary Solutions (Dover Industries)